Insurancewith was launched in March 2010, and won Broker Innovation of The Year in 2013 at the Insurance Times Award. Insurancewith has been created specifically to help those with medical conditions, even those with rare conditions, obtain travel insurance at an affordable premium.
The customer is at the heart of everything we do at Insurancewith. We work with many different medical charities to truly understand the conditions we are covering so that when we are talking about medical conditions our call centre operatives use a language that the customer understands.
We also understand that discussing personal medical information with a stranger can be daunting, so we have tried to make it as easy as possible to enable our customers to get a quote, medically screen and buy our policies straight from our website. However if our customers prefer to speak to someone, our highly trained medical screening team will deal with all customers in a sensitive and professional manner.
A key element of Insurancewith’s success is our use of a bespoke medical screening programme, Protectif Medical Risk Rating, which asks relevant questions about the customer’s medical condition in order to assess their risk effectively. We believe that this system is the best in the industry, because instead of categorising customers with the same condition as having the same amount of risk, the system provides each customer with the closest thing to a personally underwritten travel insurance policy, thus enabling Insurancewith to provide cover at competitive premiums where others have declined or charged an excessive amount.